General Terms and Conditions (GTC) for CoinWatches - The First Luxury Boutique for Bitcoin


These General Terms and Conditions (hereinafter referred to as "GTC") apply to all contracts concluded between the customer (hereinafter referred to as "Customer") and CoinWatches (hereinafter referred to as "Provider") through the use of the internet page (hereinafter referred to as "Website") and the purchase of products.

Contractual Partner

The purchase contract is concluded with CoinWatches GmbH. The contact details can be found in the imprint on our website.

Conclusion of contract

The presentation of the products on the Website does not constitute a legally binding offer, but a non-binding online catalog. By clicking the button "Buy" or "Order" you place a binding order for the goods in the shopping cart. The confirmation of receipt of the order is sent by e-mail immediately after sending the order. With this order confirmation, the purchase contract is concluded.

Prices and terms of payment

The prices stated on the website do not include statutory VAT and other price components and are in the respective cryptocurrency shown (Bitcoin or Altcoins). The customer has the option to pay the purchase price by Bitcoin or Altcoins. The exchange rate at the time of the order is considered binding.

Shipping and delivery

The Provider shall deliver the ordered products to the delivery address specified by the Customer. Delivery is generally worldwide, unless expressly stated otherwise. The delivery time is usually 3-10 business days, unless otherwise stated in the offer. The provider is not liable for delays in delivery due to force majeure or other circumstances beyond its control.

Retention of title

The delivered goods remain the property of the provider until full payment.

Right of withdrawal

The customer has the right to revoke the contract within 14 days without giving any reason. The revocation period begins on the day on which the customer or a third party designated by him has taken possession of the goods. To exercise the right of withdrawal, the customer must inform the provider by means of a clear declaration (e.g. by e-mail) of his decision to withdraw from the contract. In order to comply with the withdrawal period, it is sufficient that the customer sends the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.


The statutory warranty rights apply.


The provider is liable for intent and gross negligence. For slight negligence, the provider is liable only in case of breach of a material contractual obligation (cardinal obligation). In this case, the liability of the provider is limited to the contract-typical, foreseeable damage. Liability for damages caused by the use of the website or the offered products is excluded, unless these damages are based on intent or gross negligence of the provider. Liability for indirect damages, consequential damages or lost profits is excluded.

Data protection

The provider processes personal data of the customer for a specific purpose and in accordance with the statutory provisions. The personal data provided for the purpose of ordering goods (such as name, e-mail address, address, payment data) are used by the provider to fulfill and process the contract. This data will be treated confidentially and will not be disclosed to third parties who are not involved in the ordering, delivery and payment process.

Final provisions

Should individual provisions of these GTC be invalid or unenforceable or become invalid or unenforceable after the conclusion of the contract, the validity of the rest of the contract shall remain unaffected. The invalid or unenforceable provision shall be replaced by the statutory provisions.

Applicable law and place of jurisdiction

The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is, as far as legally permissible, the registered office of the provider.

Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here: We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.

Changes to the GTC

The provider reserves the right to change these GTC at any time without giving reasons. The amended GTC will be sent to the customer by e-mail in good time before they come into force. If the customer does not object to the validity of the amended GTC within six weeks after receipt of the e-mail, the amended GTC shall be deemed accepted.

Status: April 2023